Education
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2016 - 2018
INTERNATIONAL UNIVERSITY OF EAST AFRICA
Bachelor of Information Technology
I have a Bachelor of Information Technology from International University of East Africa, Kampala , Uganda
Experience
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2024 - 2024
Bancobu via subcontracting agreement
Mobile money Fraud officer
I served as a Mobile Money Fraud Officer at Bancobu through a subcontracting agreement. In this role, my primary responsibility was conducting in-depth analysis of eNoti transactions to effectively identify and manage fraud. I also generated detailed reports on fraud trends using Power BI, SQL, and advanced Excel skills. Furthermore, I performed fraud risk assessments for various transaction types and was instrumental in creating KPIs to optimize our fraud detection capabilities.
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2025 - 2025
Bancobu via subcontracting agreement
Digital Product Development Agent
I was deeply involved in the entire lifecycle of digital product features. My responsibilities included structuring and analyzing data to create comprehensive Business Requirements Documents (BRDs). I designed dynamic dashboards on Power BI to effectively monitor new features and meticulously executed unit and customer acceptance tests, ensuring data conformity. Beyond that, I proposed optimization strategies based on thorough analysis of digital product performance, created mass payment files, handled the analysis, reporting, and reconciliation of bulk payment data, and was actively involved in fraud detection and data analysis.
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2025 - 2025
Bancobu via subcontracting agreement
Digital corner agent -
I worked as a Digital Corner Agent at Bancobu through a subcontracting agreement. In this role, I focused on recruiting new customers for mobile banking services. I was responsible for identifying and responding to customer needs, which included preparing monthly reports and compiling reports on customer reception and satisfaction.
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2024 - 2025
BCB bank via subcontracting agreement
Versatile Teller
From September to December 2024, I worked as a Versatile Teller, assigned to BCB via InfinityGroup. My primary duties included cashier management and overseeing daily banking operations.
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2020 - 2020
InfinityLabs
Web Developer
My responsibilities included SQL database management and analysis to optimize website performance, and I created SEO reports from collected data to improve online visibility. I was also tasked with translating customer needs into technical specifications, and I designed and developed website architecture. Furthermore, I managed hosting and security protocols, performed regular website maintenance, created professional email addresses, handled domain name creation and administration, and produced SEO-oriented content. I monitored website performance, managed databases, and trained users on newly created websites.